1.) QUESTION: “ARE YOUR CONSUMABLES COMPATIBLE WITH 3D SYSTEMS CONSUMABLES?”

ANSWER: “YES, OUR CONSUMABLES ARE COMPATIBLE WITH 3D SYSTEMS CONSUMABLES, HOWEVER WE DO NOT RECOMMEND MIXING THE PRODUCTS, BECAUSE IT CAN BECOME PROBLEMATIC TRYING TO TUNE THE SATURATION LEVELS TO OBTAIN OPTIMAL PRINTS. WE HAVE CUSTOMERS THAT STATE THEY HAVE HAD GREAT RESULTS AND WE HAVE HAD CUSTOMERS REPORT NEGATIVE RESULTS. SAVE YOURSELF A POSSIBLE HEADACHE AND USE ONE OR THE OTHER.”  

2.) QUESTION: “WILL/DO YOUR PRODUCTS WORK IN MY PROJET 660, ZPRINTER 450, ETC., ETC.?”

ANSWER: “YES, ALL OF OUR PRODUCTS HAVE GONE THROUGH RIGOROUS TESTING AND ARE APPROVED FOR USE IN EVERY 3DP PRINTER FROM THE ORIGINAL Z402 TO THE LATEST PROJET 660 PRO PRINTER. THERE IS NOT A 3DP PRINTER MADE BY ZCORP OR 3D SYSTEMS THAT OUR PRODUCTS DO NOT WORK FLAWLESSLY IN. OUR PRODUCTS ARE GUARANTEED TO WORK IN EVERY 3DP MACHINE THUS FAR, MANUFACTURED BY 3D SYSTEMS AND THE LEGACY Z CORPORATION.” 

3.) QUESTION: “DO YOUR POWDERS TAKE 24 HOURS TO HARDEN LIKE CANADA POWDER, ZD-16, 3DIAMOND POWDERS DO?”

ANSWER: “NO OUR PRODUCTS SET HARD IN APPROX. 10-12 MINUTES, COMPARABLE TO 3D SYSTEMS POWDERS”

4.) QUESTION: “WHAT ARE THE BEST PRACTICES WHEN USING YOUR PRODUCTS”

ANSWER: “REMOVE ANY OTHER MANUFACTURER’S PRODUCTS, (BOTH BINDERS AND POWDER) FROM YOUR PRINTER. AFTER FILLING YOUR MACHINE WITH OUR BINDERS AND POWDER, RUN YOUR PRINTERS “TUNE FEEDER” ROUTINE AND REBOOT THE MACHINE. INSTALL BRAND NEW, (NOT REMANUFACTURED), PRINTHEADS. USE THE DEFAULT ZP130[1] POWDER SETTINGS ON ALL OF OUR POWDERS EXCEPT OUR GRAPHENITE WX POWDER. GRAPHENITE WX CALLS FOR USING THE DEFAULT ZP14 POWDER SETTINGS. MAKE SURE THAT YOUR AMBIENT ROOM HUMIDITY IS KEPT BELOW 30% CONDENSING, (THE LOWER THE BETTER), USE A DEHUMIDIFIER IF NEEDED. ON MACHINES EQUIPPED WITH A HEATER, USE IT. FOR VERY DELICATE PARTS WITH FINE DETAIL, CONSIDER USING A REMOVABLE BUILD PLATE AND VACUUM THE POWDER OUT OF THE BUILD AREA USING A SMALL ORIFICE VACUUM ATTACHMENT. PRINTING OUT YOUR MODELS POSITION ON A PIECE OF PAPER ALSO HELPS WHEN VACUUMING OUT THE BUILD AREA POWDER AS IT GIVES YOU A REFERENCE POINT THAT YOU CAN GLANCE AT WHILE VACUUMING OUT THE POWDER”